We respect your privacy and treat your data with the utmost care.
We collect personal information when you enquire about or book a course or when you order or purchase jewellery, loose gemstones or a book.
When you enquire about a course your name and email address are used to communicate regarding the courses.
When you book a course your name, email address and telephone number are collected for communication prior to and during the course.
When you order jewellery or buy loose gemstones or a book on this website, your name, address, telephone number and email address are collected to facilitate communication regarding and delivery of your jewellery, gemstones or book.
When you provide us with the above personal information to enquire about a course, book a course, order or buy jewellery or loose gemstones we imply that you consent to our collecting it and using it for that specific reason only.
Who do we share this information with?
We will not share your information with any third party, company or individual unless required to do so by law or to facilitate delivery of your order.
How long do we hold your information?
For course enquiries your name and email address are held for one year.
For course bookings, jewellery orders and loose gemstone purchases, your information may be kept for seven years following a purchase to comply with any legal or tax requirements.
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us with your request. You may ask us to correct or remove any information you think is inaccurate.
Email mailing list
Third party processors
Payments on this website are processed by Paypal or Create Payments with Worldpay and your card details are protected by their systems.
Payments taken at a show are processed by SumUp who securely process your payment and will email or text you a receipt for your payment if you wish - your email address or mobile number will not be seen or held by Sally Spencer. Sally Spencer will never see your card details. Please visit Paypal, Create, Worldpay and SumUp’s websites for their privacy policies.
Website purchases are sent by Royal Mail, ParcelForce or Hermes and your address, telephone number and email address are shared with them in order for them to deliver your purchase.
Please be aware that getting a new computer, installing a new browser, upgrading an existing browser or erasing/altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins or settings.
Our website is powered by Create. Internet Limited.
Our Email newsletter provider is Mailchimp.
This website has full SSL (secure sockets layer encryption) – you will see that the address starts with https and that there is a green padlock.
We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Links to other websites
Changes to our policy